Remove trojan agent axcs to regain computer without hiccup

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Remove Trojan.Agent.AXCS to regain Computer without Hiccup

Concern over Trojan.Win32.agent.AXCS

‘I have Bitdefender Total Security 2013. When a scan was completed tonight all detected problems are removed except one called “Trojan.Agent.AXCS” which is located in “C:\programdata\Windows\msseedir.dll”choosing proper action and failed to delete and I eventually must choose no action to continue.’ – reported by one of its victims.

There’s little information on Trojan.agent.axcs, thus Our Labtests the Trojan horse on virtual machine to know it better. You’d better keep reading the rest of the article and get self help at the end.

Tech Analysis on Trojan.Agent.AXCS

Judged from the report, we know that Win32.Agent.axcs manages to infiltrate into the kernel part of the system. It is obviously that Trojan.agent.axcs utilizes .dll file to help with its infiltration by occupying little space. However Trojan.Agent.AXCS is somehow slowing down the overall PC performance. All destructive damage begins from its settlement.

When in, registry keys are added by Trojan.Win32.Agent.AXCS among legit ones; under the cover of some legit components it brings with, Trojan.agent.axcs is capable of surviving from deletion and detection by installed security programs within a while. Those registry values and some files generated by the Trojan manipulate configuration in its way, causing loophole to come into shape and be exploited by virus in the wild. That’s why you will see additional issues happening on the computer:

  1. Random redirect issue happens on the browser, sometimes with commercial pop ups, sometimes with homepage/search results replaced;
  2. Computer is down to a crawl;
  3. Memory is sapped considerably;
  4. Some programs will not respond;
  5. BSOD occurs(severe situation with extra Trojan horse or Rookit).

In such case, Trojan.Agent.AXCS should be paid attention and be removed as soon as possible. So what we should do to overcome issues caused by Trojan.Win32.Agent.AXCS?

We Suggest Removing Trojan.Win32.Agent.AXCS Manually

Take the fact that security programs are unable to take down Trojan.Agent.axcs completely into consideration, there’s something we need to do ourselves. But to dig out critical part of the Trojan agent needs some computer knowledge so as to differentiate the fake from the authentic.

Free Instruction for Step-by-Step Trojan.Agent.AXCS Eradication

Step1:Restart your system and get into the safe mode with networking
As the computer is booting but before Windows launches, tap the “F8 key” continuously which should bring up the “Windows Advanced Options Menu” as shown below. Use your arrow keys to highlight “Safe Mode with Networking” option and press Enter key.

Step2:Please stop the processes of Trojan.Agent.axcs
Press CTRL+ALT+DEL key to open Task Manager

Step3:Reset your IE

a) Open Internet Explorer. Click on the Tools menu and then select Internet Options.

b) In the Internet Options window click on the Advanced tab. Then click on the Restore Defaults button and then press OK.

Step4: Go to the Registry Editor to delete all entries related to Win32.Agent.axcs
Click “Start” menu, hit “Run”, then type “regedit” click “OK”.

Related registries:

HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Run Regedit32
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run “Inspector”
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Settings “net
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run “[random].exe”
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\

Step5: Delete files generated by Trojan.Agent.AXCS

%AppData%\Protector-[random].exe
%appdata%\npswf32.dll
%appdata%\Inspector-[rnd].exe
%desktopdir%\Trojan.Agent.AXCS.lnk
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